Hyatt Hotels Corporation
Chicago, Illinois, United States
30 days ago
Job Type
Job Function
Information Technology



The Opportunity

Hyatt seeks an enthusiastic Senior Architect to join our Digital and Technology team. In this role, you will be collaborating closely with the broader Hyatt loyalty, engineering, platforms, product, and design teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule and location
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Solution Architect will play a key role on the team acting as the primary contact for architecture, security, infrastructure, and other various technical inquiries, and collaborating with both internal and external infrastructure and operations teams to ensure the Loyalty System is in compliance with all corporate regulations. This role requires a diverse combination of experiences across multiple dimensions, with depth in some areas*:
• Solutions Design*
• Data Architecture and Data Governance
• Software Architecture
• Development Operations
• Web Service design and Management*
• Application Support and Production Support*
• Security, Infrastructure, and Operations*
• Provide technical leadership and consulting across the Loyalty system applications, architecture, security, infrastructure, and web service functions & features down to the project planning level
• Demonstrate organizational commitment to all high-level infrastructure plans, and initiate and participate in projects to evaluate technologies and methods for implementing these plans
• Establishes, communicates, and executes common goals and directions for teams and provides direction and guidance for technical staff
• Document current system integrations, infrastructure, and process flows as well as technical system requirements as needed
• Provide feedback to business and technical partners during requirement and design phases to ensure final solutions effectively and efficiently meet business needs while complying with technical and operational rules
• Assist in the design and implementation of security and infrastructure projects to maintain compliance and optimal performance of the loyalty system
• Act as a liaison to internal leadership and application owners to provide best practices and priority recommendations to ensure systems of responsibility are operating at optimum levels
• Evaluate new technologies to determine if/how they could benefit systems of responsibility
• Integrate loyalty business-level processes and data within an enterprise and between organizations by linking applications, whether purchased or developed in-house, to better support business processes, reduce cycle times (or latencies), and costs, and increase agility to respond quickly to new business opportunities
• Analyze, document, and understand the IT architecture, loyalty business processes, and data that exist within the enterprise
• Makes recommendations for modifications to existing software to fit specialized loyalty needs and configurations
• Provide architectural consulting expertise and direction to the application development team
• Conduct research on emerging technologies in support of development and operations
• Design, develop, and oversee the implementation of end-to-end integrated systems
• Review new and existing IT projects, system designs, and procurement plans for compliance
• Creates and/or reviews high-level and detailed architecture and design documents for logical and physical application architectures, interacting with multiple teams and stakeholders
• Actively engage third-party partners in understanding industry and technological trends


Experience Required:
• 5+ years' work experience in solution design and systems architecture.
• Proven experience in systems design and development.
• Strong understanding of information processing principles and practices.
• Solid grounding in core enterprise applications.
• In-depth technical knowledge of network, PC, and platform operating systems.
• Working technical knowledge of current systems software, protocols, and standards.
• Strong knowledge of hardware and software evaluation principles and practice.
• Proven project planning and management experience.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Exceptional understanding of the organization's goals and objectives.
• Superior written and oral communication skills.
• Excellent technical architecture and technical support documentation skills.
• Strong interpersonal and consultative skills.
• Ability to conduct research into emerging technologies and trends, standards, and products as required.
• Ability to present ideas in user-friendly language.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Sizing, deployment, and delivery experience, preferred in 1 or more of the following technologies - Rancher/Docker/Kubernetes on VMware and multi-cloud (AWS/Azure), NoSQL, APIs, Big Data Technologies, NLP, MLP, graph, elastic search, RDBMS, SQL Server.
• Experience in event-managed microservices architecture, BRMS/Business Rules Engine in microservices-based architecture.
• Experience working in a team-oriented, collaborative environment.
• Excellent organizational skills and detail orientation, with demonstrated ability to prioritize and multi-task under tight time frames and with competing priorities.

Experience Preferred:
• Bachelor's Degree in MIS, Computer Science, or a related field
• Master's Degree a plus

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

Job ID: 72834745
Hospitality / Tourism
Chicago , IL , US

Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. With more than 100,000 colleagues across 54 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests. As we continue to grow, we ...

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