Description

**Job Identification:** 209875 **Job Category:** Finance and Accounting **Job Schedule:** Full time **Salary** £29,000 per annum The Finance Specialist - RTR & PTP will be responsible for ensuring that the hotel-retained activities in these Towers are performed in line with timeliness and quality SLA & KPI targets. The role will assist to resolve transactional queries where necessary. The Finance Specialist - RTR & PTP will also partner with the HAFS team, Hotel Operations and other towers within the Operations Finance team to identify & implement process improvements for the Tower, and the role will be targeted with driving improvements in KPI performance and reducing exception-handling for the Hotel teams involved in the RTR Tower processes. Key stakeholders will include, FP&A team, Commercial Finance Team, Hotel General Managers, HODs, Hotel Operational teams, Corporate Functional teams, Compliance team, and HAFS team. The role will also be responsible for driving a high performing team culture. **Here's what you'll do during a typical day:** Work within a team of Specialist SMEs to build on deep RTR & PTP process knowledge to lead the Operations Finance efforts to optimise the performance of the RTR & PTP model. + Maintain and provide Hotel inputs into the monthly Close process. + Use RCA (Root Cause Analysis) tools and trend analysis to identify fixes and improvements in processes to reduce and/ or remove exception-handling by the hotel teams in the functional Tower. + Maintain the interaction model with the CoE team. + Resolve queries or transactions as necessary. + Assist the CoE team to monitor query response timeliness & accuracy by the Hotel Operations teams. + Monitor process compliance by Hotel users in the RTR & PTP model. + Help deliver training to Hotel Operational teams in the RTR & PTP processes. This may involve refresher/ new starter trainings, and also training process changes. + Review hotels P&Ls at account level and ensure consistency of GL coding. + Work with a Process Improvement mind-set. + Work with CoE team to monitor KPI dashboards to identify issues and allow progress to be monitored. Also use regular stakeholder feedback to measure the effectiveness of the service. + Work closely with your fellow Accounting & Control Specialists to drive consistency and improvements across all the functional Towers in the HAFS model. + Act as holiday cover for your fellow Specialists. + Monitor all licenses, permits, and insurance policies to ensure they are current and are in compliance with UK law. Monitor all contracts and agreements and advise hotel management of the terms, conditions and benefits. + Assist in resolving findings from internal audit reviews (MAPS) for operations finance RTR & PTP activities retained by the Hotels. + For the RTR & PTP Tower, ensure SSC and COE operate in line with the terms of the SLA's, and that Hotel teams operate in line with HAFS OLAs. Escalate areas of non-compliance. + Oversee to ensure operations compliance with all retained internal controls at property level. + Support and foster an environment receptive of change in response to corporate initiatives and special projects + Performs other duties and responsibilities as assigned or required. + Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required. **What are we looking for?** + Ability to exercise sound judgement and decision-making skills. + Excellent written and verbal communication and comprehension skills. + Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities. + Must possess the ability to analyse large amounts of data / information efficiently and accurately. + Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work. + Education A level or equivalent + Additional requirements (i.e. % of travel, etc.) Ability to travel as required + Prepared to take into role without management/supervisory experience **What It Takes to Make the Stay** At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact. **How We'll Help You Thrive** At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: + Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program + Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future + Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents + Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones + Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care + Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP) _*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._ **Join an Award-Winning Workplace Culture** At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/us/en/blog) to see why we're more than a great place to stay-we're a great place to work.